Posts with the tag, "customers"

  1. “Me” vs “You” Focus…A Common Marketing Mistake to Avoid
  2. How to Turn Dissatisfied Customers Into Happy Ones
  3. Boost Your Sales by Building Relationships
  4. Wooing Your Existing Customers

    Wooing Your Existing Customers

    Thu 4 Apr, 2019 12:28 PM (EDT) Read Time: ( words)

    Many business owners have it ingrained in their thinking that they must focus on finding new customers as the driver of their business growth. In reality, retaining existing customers is far easier, and much less costly, than looking for new customers. In fact, the cost of acquiring a new customer can be seven times more […]

  5. “Break Up” With Bad Customers

    “Break Up” With Bad Customers

    Fri 15 Mar, 2019 08:42 AM (EDT) Read Time: ( words)

    It is a hard truth to accept, but some customers are more trouble than they’re worth. There are some customers who actually cost you money every time you deal with them. If you’ve always accepted everyone who walked into your business with a dollar or two to spend, you may have already learned this lesson. […]

  6. How to Develop a Successful Sales Script

    How to Develop a Successful Sales Script

    Wed 6 Mar, 2019 02:58 PM (EST) Read Time: ( words)

    A sales script is a carefully thought-out and written down set of questions for your sales team to use every time they call (or approach) potential customers. A script is useful because it helps the team members to stay focused and to ensure they ask all the questions that they need to ask.When planning a […]

  7. The Key to Marketing Success

    The Key to Marketing Success

    Thu 14 Feb, 2019 03:10 PM (EST) Read Time: ( words)

    The only marketing that works is consistent marketing. You are better off having a small ad every single day than one large ad during the Superbowl. If your marketing isn’t consistent (meaning it’s out there every day, every week, and every month in front of people), then you are making a critical marketing mistake. Consistency […]

  8. 4 Keys to a Successful Referral Strategy
  9. How to Achieve Winning Customer Service

    How to Achieve Winning Customer Service

    Fri 4 Jan, 2019 12:02 PM (EST) Read Time: ( words)

    Customer service is the process by which you create Raving Fans for your business. Ask yourself this: Do customers walk away from your business feeling satisfied or delighted?Here’s the thing: customers expect to be satisfied when dealing with any business. They will actually talk to others about your business if they get more than they […]

  10. 7 Ways to Increase Your Number of Transactions

    7 Ways to Increase Your Number of Transactions

    Thu 3 Jan, 2019 08:35 AM (EST) Read Time: ( words)

    Your number of transactions is the number of times customers buy from you. Some of your customers will buy from you weekly, others monthly, others on the odd occasion, and others just once in a lifetime. What you want to focus on is the average. Increasing your average number of transactions can be a treasure-trove […]