Customer Service Category

  1. How to Turn Dissatisfied Customers Into Happy Ones
  2. Boost Your Sales by Building Relationships
  3. Wooing Your Existing Customers

    Wooing Your Existing Customers

    Thu 4 Apr, 2019 12:28 PM (UTC) Read Time: ( words)

    Many business owners have it ingrained in their thinking that they must focus on finding new customers as the driver of their business growth. In reality, retaining existing customers is far easier, and much less costly, than looking for new customers. In fact, the cost of acquiring a new customer can be seven times more […]

  4. “Break Up” With Bad Customers

    “Break Up” With Bad Customers

    Fri 15 Mar, 2019 08:42 AM (UTC) Read Time: ( words)

    It is a hard truth to accept, but some customers are more trouble than they’re worth. There are some customers who actually cost you money every time you deal with them. If you’ve always accepted everyone who walked into your business with a dollar or two to spend, you may have already learned this lesson. […]

  5. How to Build Loyal Customers

    How to Build Loyal Customers

    Fri 1 Feb, 2019 03:30 PM (UTC) Read Time: ( words)

    When thinking about loyal customers, it is helpful to explain the ladder of loyalty concept. This means that you have to move your customers up this ladder, and you need to keep them moving up the ladder all the time.It’s important to build a ladder of loyalty for your business because the first sale you […]

  6. 4 Keys to a Successful Referral Strategy
  7. How to Achieve Winning Customer Service

    How to Achieve Winning Customer Service

    Fri 4 Jan, 2019 12:02 PM (UTC) Read Time: ( words)

    Customer service is the process by which you create Raving Fans for your business. Ask yourself this: Do customers walk away from your business feeling satisfied or delighted?Here’s the thing: customers expect to be satisfied when dealing with any business. They will actually talk to others about your business if they get more than they […]